According to article L.612-1 of the Consumer Code, it is mentioned that:
Any consumer has the right to call upon free of charge to a consumer mediator in order to resolve by mutual agreement the dispute between him and a professional.
By internet : www.mediationconso-ame.com ;
By post (by completing the form available on the website); Médiation à la consommation AME – 11 place Dauphine – 75001 PARIS.
For this purpose, the professional guarantees the consumer the effective use of a consumer mediation system.
As such, the Hotel Le Forum offers its Consumer Customers, in the context of disputes that have not been resolved amicably, mediation by a consumer mediator, whose contact details are as follows:
Technical information
It is recalled that the secrecy of correspondence is not guaranteed on the Internet network and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from contamination of possible viruses circulating on the Internet.
Editorial charter
The "www.hotel-strasbourg.com" site is a site presenting the services offered by HOTEL LE FORUM. It is complemented by simulation tools.
The presentation of the products, shots or graphics remains indicative and cannot engage the responsibility of HOTEL LE FORUM, nor even call into question the validity of the order.
Cookies and personal data on this site
This site does not use any cookies, apart from those that allow its operation and does not collect any personal data during your consultation. The contact form on this site does not directly collect your data. They are only sent to our partner TRAVELCLICK if you submit your availability request. No data is collected by us during your simple visit to the site.
Personal data - when booking online
When you book online, your search is sent to TRAVELCLICK by reservations.theoriginalshotels.com. You will then have the opportunity to request the blocking of certain cookies that are not essential to the processing of your reservation. Please refer to TRAVELCLICK's privacy policy, which can be consulted when making your reservation. After your reservation, the information you enter will be recorded by HOTEL LE FORUM, it will be analyzed and transmitted to the various departments concerned for their support.
Personal data - email or telephone contact
The information you enter will be recorded by HOTEL LE FORUM, it will be analyzed and sent to the various departments concerned for their support.
You have a right of access, modification, rectification and deletion concerning the data collected on this site, under the conditions provided for by article 31 of the law of January 6, 1978 modified, relating to data processing, to files and freedoms.
To exercise this right, send a letter to the site manager at the following address:
HOTEL LE FORUM
50 BISCHWILLER ROAD
67300 SCHILTIGHEIM
Hypertext links
The creation of hypertext links to the "www.hotel-forum-strasbourg.com" site is subject to the prior agreement of the Director of Publication.
The hypertext links established in the direction of other sites from "www.hotel-forum-strasbourg.com" cannot, under any circumstances, engage the responsibility of HOTEL LE FORUM.
Copyrights
The reproduction or representation, in whole or in part, of the pages, data and any other component of the site, by any process or medium whatsoever, is prohibited and constitutes an infringement without the permission of the publisher. p>
Tél : +33 (0)3 88 62 55 55
Fax : +33 (0)3 88 62 66 02
contact@hotel-forum-strasbourg.com